Jakarta, wapresri.go.id – Bureaucratic Reform (RB) is a form of government commitment to providing public services to the community. Thus, the implementation of RB must be carried out with an innovative, thematic, and creative approach, and has a broad impact that is felt directly by the community.

“The essence of Bureaucratic Reform itself is when people can receive and experience the quality of public services easily, quickly, cheaply, and transparently,” said Vice President K. H. Ma’ruf Amin in his keynote speech at the signing of the Memorandum of Understanding for the Acceleration of Public Services Mall (MPP) at The Ministry of Administrative and Bureaucratic Reform, Jalan Jenderal Sudirman No. 69, Senayan, Jakarta, Tuesday (28/06/2022).

Furthermore, the Vice President explained that the benefits of RB and the convenience of public services are important and it is the government’s responsibility to its citizens. In addition, the types of public services provided are also very closely related to the daily needs of the community from birth to death.

“Processing birth certificates, basic health services, education, taxes, and death certificates must be accessible to the public in a practical and simple way,” described the Vice President.

In the same vein, the Vice President also revealed that MPP, apart from being held in order to help improve the quality of public services for the community, is also to increase investment in every region in Indonesia. Consequently, he continued, MPP should immediately be established in all regions.

“According to the report I received, until mid-June 2022, the number of MPPs that have been inaugurated only 57 MPPs, plus 2 MPPs that are ready to be inaugurated in 2022. This means, there are only 59 MPPs, or about 11 percent of the 508 regencies/cities in Indonesia,” The Vice President mentioned.

“Therefore, we still have a lot of homework to do to establish MPP in each region,” he added.

Closing his keynote speech, the Vice President assessed that the establishment of the MPP is currently still Java-island centered, which is 34 or 60 percent of the 57 MPP. Therefore, the Vice President urged regions outside Java to accelerate the establishment of MPP. So that by 2024 the target of establishing 100 percent MPP, both in terms of quantity and quality, can be realized throughout Indonesia.

“In addition to quantitative targets, the quality of MPP should not go unnoticed. The MPP that has been running must continue to be evaluated for its effectiveness and readiness to become a Digital MPP,” concluded the Vice President. (NN/LHS, BPMI – Setwapres)